Question 1

Are the prices displayed including freight and service costs?

iplussolutions · Accepted Answer

No, prices displayed are commodity prices. At Price Quotation, you will receive a full cost overview including freight and services.

Question 2

Can I finish my order at a later stage?

iplussolutions · Accepted Answer

Yes, you can browse to the website at a later stage and the product remain in your basket.

Question 3

I cannot find the product i need.

iplussolutions · Accepted Answer

Please fill in the requested details in the form below.

Question 4

I do not understand which INCO term I should select.

iplussolutions · Accepted Answer

Please click on ‘Incoterms’ at the top bar menu. It will provide a full overview of all INCO terms.

Question 5

I have forgotten my password.

iplussolutions · Accepted Answer

Question 6

I need assistance. Who should i contact?

iplussolutions · Accepted Answer

Please fill in the requested details in the form below.

Question 7

I want to search all products.

iplussolutions · Accepted Answer

Please enter the first letters of the product in the ‘Search products’ bar at the top left of the screen.

This will show relevant products containing the letter combination.

Question 8

What are the terms and conditions for which orders are processed by i+solutions?

iplussolutions · Accepted Answer

Please click on Terms and Conditions on the top bar menu.

Question 9

What happens after I submitted my order?

iplussolutions · Accepted Answer

The i+solutions team will contact you to discuss any relevant details and will subsequently offer a full price quotation.

FAQ